Information We Collect

When you interact with creolexivant, we collect information that helps us provide better money mindset coaching and educational services. This happens in several ways:

How We Use Your Information

Your personal information serves specific purposes related to our coaching relationship and service delivery. We don't sell your data or use it for unrelated marketing activities.

We maintain detailed records of your coaching journey to ensure continuity and track progress over time. This helps us provide more effective support and identify patterns that might benefit your money mindset development.

Data Storage and Security

Your information is stored securely using industry-standard practices. We understand that financial and personal development information requires careful protection.

All data is stored on Australian-based servers to ensure compliance with local privacy laws. We use encrypted connections for all data transmission and implement regular security updates to protect against unauthorized access.

We retain client information for seven years after the conclusion of services, which aligns with Australian business record-keeping requirements. After this period, all information is securely deleted unless you've provided explicit consent for longer retention.

Your Privacy Rights

Under Australian privacy legislation, you have several rights regarding your personal information. We've designed straightforward processes to help you exercise these rights.

Access: You can request a copy of all personal information we hold about you. We'll provide this within 30 days, usually much sooner. There's no charge for reasonable requests.

Correction: If you notice any inaccurate or outdated information, let us know and we'll update it immediately. This is particularly important for contact details and coaching goals.

Deletion: You can request deletion of your personal information, though we may need to retain some records for legal compliance. We'll explain what can be deleted and what must be kept.

Complaint Process: If you have concerns about how we've handled your information, contact us first. If you're not satisfied with our response, you can lodge a complaint with the Office of the Australian Information Commissioner.

Information Sharing and Disclosure

We don't sell, rent, or trade your personal information. The confidential nature of money mindset coaching means we're particularly careful about information sharing.

There are limited circumstances where we might share your information:

Any third parties who handle your information on our behalf are contractually bound to maintain the same privacy standards we uphold. They can only use your information for the specific services they provide to us.

Website Analytics and Cookies

Our website uses basic analytics to understand how visitors interact with our content. This helps us improve the user experience and create more relevant resources.

We use minimal cookies – small text files stored on your device – to remember your preferences and analyze website performance. You can disable cookies in your browser settings, though this might affect some website functionality.

We don't use invasive tracking technologies or create detailed behavioral profiles. Our analytics focus on general usage patterns rather than individual browsing habits.

Updates to This Policy

We review this privacy policy annually and update it when our practices change or new privacy requirements emerge. We'll notify existing clients of significant changes via email.

Minor updates, such as clarifications or contact detail changes, will be posted here with an updated revision date. We encourage you to review this policy periodically, especially before starting new services with us.

If you have questions about any changes or how they might affect your information, don't hesitate to reach out. We're always happy to explain our privacy practices in plain language.